Protecting your privacy is important to us at Active Online Inc.("Active Online"). We hope the following policy will help you understand how Active Online collects, uses, and safeguards any personal information you may provide on our Website.
Upon reading this statement, visitors will know:
1. What personally identifiable information of yours is collected from you through the Website.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Active Online control.
7. How you can correct any inaccuracies in the information.
Information Collection and Use
Regarding information collection and use, Active Online Websites, such as www.SecureMyFirm.com and www.activeonlineinc.com, have three sections; the Public Website, the Member Area, and the Store. The Member Area is not open to the public and is available only to registered Active Online members who have specifically requested access to the Member Area. The Store is generally available to the public, but if an order is placed, additional information is collected.
Public Website - If you browse the Public Website, we do not collect personal information unless you complete one of our forms. We may log your IP address (the Internet address of your computer) to give us an idea of where on the Web you came from, which parts of our Website you are visiting, and how long you spend there. We do not link your IP address to anything personally identifiable. The only other information automatically provided to us is the type of browser and operating system you are using. Your browser automatically supplies us with this information and it may be used to maintain the design and functionality of the site.
Member Area - Active Online does collect personal contact information, correlate this information with IP addresses, and may take other actions to confirm your identity, when you access to the Member Area.
Store - Active Online does collect personal contact information, correlate this information with IP addresses, and may take other actions to confirm your identity, plus keep a record of your purchases when you order products and services through the Store.
Member Area Registration
In order to use the Member Area, a visitor must first complete the registration form. During this registration, a visitor is required to give their contact information (such as name and Email address). This information may be used to contact the visitor about Member Area services, account problems or changes, and information updates.
We request information from the visitor on our order form. Here a visitor must provide contact information (like name, firm name and shipping address) and financial information (like credit card number, expiration date and billing address). This information is used for billing purposes and to fill visitor's orders. If we have trouble processing an order, this contact information is used to get in touch with the visitor.
Session and Permanent Cookies
All areas of the Active Online Websites may use a standard technology called a "cookie" to collect information about how you use the site and to save information to make it easier for you to navigate the site.
Session Cookie - A session cookie is a piece of data stored on the visitor's hard drive containing information about the visitor. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the visitor closes their browser, the cookie simply terminates and should be removed from your hard drive by the browser. For instance, by setting a cookie on our site, the visitor would not have to log in a password, to access the Member Area, more than once, thereby saving time while on our site. If a visitor rejects the cookie, they may still use our site. The only drawback to this is that the visitor will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our visitors to enhance the experience on our site.
Permanent Cookie - A permanent cookie survives on the visitor's hard drive after the browser is closed. If Permanent cookies are used, the visitor will be given an advisory before placing the cookie on the hard drive. These cookies can be removed by disabling the feature that activated it, or removing it from your browser options.
We use IP addresses to analyze trends, administer the site, track visitor's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information in the Public Website. They may be so linked in the Member Area and Store.
We may share aggregated demographic information with our partners and strategic allies. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill visitors for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
We may partner with other parties to provide specific services. When the visitor signs up for these services, we will share names, or other contact information that is necessary for the third parties to provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This Website contains links to other sites. Please be aware that we at Active Online Corporation are not responsible for the privacy practices of such other sites. We encourage our visitors to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
If a visitor wishes to subscribe to our newsletter, we ask for contact information such as name and Email address. This information is not shared with third parties.
Surveys & Contests
From time-to-time our site may request information from visitors via surveys or contests. Participation in these surveys or contests is completely voluntary and the visitor therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This Website takes strong precautions to protect our visitors' information. When visitors submit sensitive information via the Website, the information is protected both online and off-line.
When our registration or order form asks visitors to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry: 128-bit SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just surfing. To learn more about SSL, follow this link.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect visitor information off-line. All of our visitors' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing specialist or a service representative) are granted access to personally identifiable information. Our employees must use password-protected accounts to access visitor information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices.
If you have any questions about the security at our Website, please Email or phone us.
We send new members a welcoming Email to verify password and login.
Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our visitors, we present the option to not receive these types of communications. Please see our opt-out description below.
Correction/Updating Personal Information
If a visitor's personally identifiable information changes (such as your postal address), or if a visitor no longer desires our service, we will endeavor to provide a way to correct, update or remove that visitor's personal data provided to us. This can usually be done by Emailing our us or calling us.
Our visitors are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for the information.
Notification of Changes
Active Online Inc.
5200 Willson Road, Suite 150
Edina, MN 55424-1300
888.922.1120 - 952.922.1120